"I have been the CEO of this challenging and exciting organisation since January 1995.

I promised the team changes when I joined them and have had to deal with that promise every year since.

Change is a wonderful experience as long as during the tough times you have access to a guide with a very bright lantern.

We first met Roma Gaster in late 2000. Around that time we were embarking on a strategy of growth which included needing to make the organisation more efficient with higher EBITDA percentages. We engaged KARIBU to assist us in developing our organisation's culture and creating teams based on values and strategically focussed goals.

Five years on Roma's role is intrinsic to the wellbeing of our group. KARIBU covers all aspects from training and development with executives, managers and team members, to strategic planning with the Board and mentoring individuals. Along the way KARIBU and Balmain Tigers have used the suite of organisational and leadership diagnostics from Human Synergistics to assist in hard core measures of progress.

We currently achieve EBITDA's that place us in the realm of our industry's leading clubs. We have a team that achieves well above expectations and have evolved a culture that is very focused on constructive, high performance styles. Being ‘blue' in our organisation is not a statement of being sad but a proud boast of who we are. KARIBU has had a significant impact on this continuing culture.

Personally Roma's guidance is something I have found invaluable in the role of leader in this organisation. I would be happy to be contacted to discuss her value to any organisation that believes that the people in their teams and its bottom line are symbiotic."

I have used the KARIBU Team for a number of years as an umbrella supporting major behavioural and cultural change programmes across multiple organisations and countries.

Roma and her team have the adaptability to work in partnership rather than applying a textbook solution to change opportunities. At St George we have a large team with national coverage. KARIBU's work has been a key part of an ongoing programme that has already achieved significant and sustainable improvements in productivity and behavioural drivers - leadership competencies, turnover, absenteeism and job satisfaction - all measureable. My confidence is such that KARIBU will continue working with us to deliver the next wave of change".

"...one of the bottom line reality checks is a 346% return on our investment."

"It takes a certain style of individual to be able to continuously lead senior people in a certain direction and Roma & her associates have clearly got that skill..."